Fred Williams, Senior Director of IT Operations

Fred WilliamsFred Williams is the Senior Director of IT Operations in the Division of Information Technology (DoIT). He oversees the Service Desk; Desktop, Lab and Classroom Support; Printing Operations and Multimedia Production.

Fred graduated from Indiana University, Bloomington, with a B.S. in Mathematics. He came to NIU as a graduate student in Math Education. He was a Math instructor at Kishwaukee Community College, and has had a 15-year professional IT career at NIU that has spanned technology support in Housing & Dining; desktop and printer support; application support, including primary support for Blackboard Learn; and infrastructure architecture, including NIU's converged virtual structure. Before becoming Senior Director, Fred managed the Infrastructure Services Support department responsible for enterprise resources in NIU's data centers.

Fred reports to the University’s Vice President for Information Technology and CIO, Brett Coryell. He is a member of the DoIT Green Team that implements and promotes environmental and fiscal sustainability practices. His primary goal is to continually improve the NIU customer interaction with IT to the same level as the best consumer online experiences.